6. Ordering and Payment Terms
6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.
6.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.
6.3. Service Provider reserves the right to reject any order in its sole discretion.
7. Product prices
7.1. The product price is the price displayed for the item on the Service at the time of ordering.
7.2. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
7.3. All the product prices are displayed in EUR or GBP according to the shipping destination.
7.4. Taxes and Duties
7.4.1. For the European Union countries and United Kingdom all prices displayed VAT (Value Added Tax) free prices. Tax is added according to the country where the order is made and are stated for each order at check-out
7.4.2 All non EU customers are responsible for any additional fee or duty related to order.
8.1. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
8.2. Delivery times may vary . Delivery time is determined by the availability of the product and order destination.
8.3. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.
8.4. Service Provider reserves the right to deliver different products ordered at the same time separately.
8.5. Service Provider takes responsibility for the loss and damage of the product occurred during the delivery
9. Cancellation and returns
9.1. The User (except institutions and companies) has a thirty-day right to return or exchange a product according to Finnish consumer protection legislation. This returns policy does not extend to products which are used or damaged in any way.
The customer has a right to return a product if
1. The order has been cancelled according to the terms and conditions by notifying Suomen Valmennusakatemia Oy within 30 days of delivery,
2. The product has not been used.
3. The product is in the condition that the customer received it in and all the parts of the product are included in the package.
4. The product has been repackaged into its original package or an equivalent.
9.3. The product must be returned immediately after cancellation.
9.4. When returning products User will be responsible for the risk of damages.
10. Changes to the Service and this Agreement
Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.
11. Jurisdiction and Settlement of Disputes
This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Tempere District Court, Finland.
12. Language of this Agreement
The parties have agreed that this Agreement and related documents shall be written in English.